JOB VACANCY DEBT MANAGEMENT ASSISTANT MANAGER

  Job Title: Debt Management Assistant Manager Base: Head Office :   Old Trafford, Greater Manchester Reporting to: Managing Director Job Purpose: To manage a team of debt management administrators Ensuring proper procedures in place to achieve smooth running of the administration of debt management plans Owner of the system documents Develop training packs and procedures Coordinator and provider of relevant MI Responsible for dealing with clients who are in financial difficulty Dealing with your own client base, completing correspondence and any client enquiries by phone Responsible for setting up new plans, chasing replies from creditors and general housekeeping of all accounts you are responsible for Required to deal with any legal issues which could possibly arise Key Responsibilities: To manage a team of administrators ensuring debt management plans are properly managed To check and sign out all work completed Ensure that case reviews are undertaken every six months Pass all document changes to document custodian and ensure documents are kept up to date Produce all relevant MI for department head and for sales and operations meeting To ensure the teams training needs are met Experience, Skills, Knowledge You must have had experience working in the debt management industry and at…