Treating customers fairly is in our DNA, which is why we take our customer feedback seriously. That’s why we’ve decided to launch Feedback Friday. This section of our website will allow our clients to get in touch and give their feedback on our service.
This weeks feedback is from an IVA case we recently dealt with. Read what was said below:
What made you choose The Debt Advisor?
“They listened to what we had to say about our financial difficulties and offered support and understanding“.
How do you feel now compared with how you felt before you approached The Debt Advisor?
“As if we have our lives back. We couldn’t have chosen a better company … 5 STARS!”
Was there a particular member of the The Debt Advisor Tea, who exceeded your expectations?
” 2 people – Weilin and Laura were fantastic – caring and understanding.”
How do you feel you were treated by the team at The Debt Advisor?
“BRILLIANTLY – Could not fault them, they could not have done anything better!”
Would you recommend the Debt Advisor in the future?
“101% – I would recommend The Debt Advisor to anyone“.
Any other comments?
“The Debt Advisor gave me and my family our lives back, don’t know what would of happened without them. Will be forever grateful!”
Keep an eye out for further posts next week!
And remember, if you are struggling with debt issues, whether these are business or personal debts, The Debt Advisor Ltd which incorporates The Business Debt Advisor can help. There are a range of solutions available which include both formal and informal solutions such as Debt Management Plans (DMP), Individual Voluntary Arrangements (IVA), Bankruptcy as well as solutions for Businesses.
There is also free help and advice available through a variety of debt charities. For more information, we recommend you visit www.moneyadviceservice.org.uk.
The Debt Advisor is regulated by The Financial Conduct Authority and is also a member of the DRF and we adhere to their codes and standards.
Call us today on 0800 0851 825 to speak with one of our advisors. If you’re calling from a mobile you can reach us on 0333 9999 600.