Treating customers fairly is in our DNA, which is why we take our customer feedback seriously. That’s why we’ve decided to launch Feedback Friday. This section of our website will allow our clients to get in touch and give their feedback on our service.
This weeks feedback is from an IVA case we recently dealt with. Read what was said below:
How do you feel now compared with how you felt before you approached The Debt Advisor?
“A lot better as I am totally in control of my debt and will soon be debt free!”
Was there a particular member of the The Debt Advisor Team who exceeded your expectations?
“Yes both Laura and Rose have been brilliant in explaining everything to me and helping me through my IVA.”
How do you feel you were treated by the team at The Debt Advisor?
Would you recommend The Debt Advisor in the future?
Any other comments?
“The IVA Team especially the above mentioned 2 (Laura and Rose) have been so helpful and supportive in every step of the process. They made a frightening process seem easy to understand and manageable. Keep up the great work!“
Keep an eye out for further posts next week!
If you are struggling with debt issues, whether these are business or personal debts, The Debt Advisor Ltd which incorporates The Business Debt Advisor can help. There are a range of solutions available which include both formal and informal solutions such as Debt Management Plans (DMP), Individual Voluntary Arrangements (IVA), Bankruptcy as well as solutions for Businesses.
There is also free help and advice available through a variety of debt charities. For more information, we recommend you visit www.moneyadviceservice.org.uk.
The Debt Advisor is regulated by The Financial Conduct Authority and is also a member of the DRF and we adhere to their codes and standards.
Call us today on 0800 0851 825 to speak with one of our advisors. If you’re calling from a mobile you can reach us on 0333 9999 600.