Debt help


Debts totaling £5,972.81 were successfully written off by three creditors

Customer Background

“In January 2017 I suffered a heart attack and was at high risk of suffering further attacks. The attack left me feeling very poorly and unable to meet my monthly payments into the plan. The debt management team at The Debt Advisor were incredibly helpful and asked my creditors to suspend my plan and place all accounts on hold. During this process the team became aware of another debt I had of £4,200 that I had been making direct payments to. The team informed me that all of my creditors had agreed to freeze any action and the team stayed in touch to get regular updates.”

“I was asked to provide evidence of my illness including how my mental health was effecting my ability to function. The team offered to provide the evidence to creditors on my behalf along with an updated copy of my income and expenditure and requested that creditors write off the debt as it was evident that I did not have any assets or surplus income to cover my debt payments.”


  • Debts totaling £5,972.81 were successfully written off by three creditors.
  • Unfortunately, the remaining two creditors did not agree to write off the debt but the total balance across the two debts added up to £352.19.
  • Kindly, one of Elizabeth’s friends had offered to clear the remainder of her debt so that she could make a full recovery and rest knowing she was debt free.

Situation before

Total unsecured debt: £6,325

Situation after

After TDA help: £352.19 debt remaining (which was paid off)

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There is an alternative free-to-consumer debt services from the Money Helper.

The Debt Advisor Accreditations

There are alternative free-to-consumer debt services from the Money Helper.

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Friday: 9:00 am – 3:30 pm

Company Registration: 06248441 | The Debt Advisor Limited is Authorised and regulated by the Financial Conduct Authority Reg No: 659920.

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