Treating customers fairly is in our DNA, which is why we take our customer feedback seriously. That’s why we’ve decided to launch Feedback Friday. This section of our website will allow our clients to get in touch and give their feedback on our service.
This weeks feedback is from an IVA case we recently dealt with. Read what was said below:
What made you choose The Debt Advisor?
How do you feel now compared with how you felt before you approached The Debt Advisor?
“I feel immesenely relieved that The Debt Advisor took care of my many (and I thought insurmountable) problems with considerable compassion and efficiency”.
Was there a particular member of the The Debt Advisor Tea, who exceeded your expectations?
How do you feel you were treated by the team at The Debt Advisor?
“With Compassion, sympathy and efficiently at all times.”
Would you recommend the Debt Advisor in the future?
“I cannot recommend the Debt Advisor highly enough. I am so very grateful for their handling of my many problems and difficulties.”.
Keep an eye out for further posts next week!
And remember, if you are struggling with debt issues, whether it’s business or personal, The Debt Advisor Ltd which incorporates The Business Debt Advisor can help. There are a range of solutions available which include both formal and informal solutions such as Debt Management Plans (DMP), Individual Voluntary Arrangements (IVA), Bankruptcy as well as solutions for Businesses.
There is also free help and advice available through a variety of debt charities. For more information, we recommend you visit www.moneyadviceservice.org.uk.
The Debt Advisor is regulated by The Financial Conduct Authority and is also a member of the DRF and we adhere to their codes and standards.
Call us today on 0800 0851 825 to speak with one of our advisors. If you’re calling from a mobile you can reach us on 0333 9999 600.