Debt help

Important Things You Should Know

Before you enter into a Debt Management Plan, there are key areas that should have been covered with you.

  • All debt management companies offering debt counselling and adjusting must be regulated by The Financial Conduct Authority, FCA and must adhere strictly with their rules and guidelines. Check your provider is regulated by the FCA. If not do not deal with them.
  • You will know the estimated total cost to you of the arrangement and the time it will take for your debts to be paid. If your provider does not, you must ask to find out. Any money you pay to your provider to cover their fees will not be used to repay your debts. Think carefully if the fees you are paying are higher than the sums going to creditors.
  • You need to have done through a full and accurate budgeting process with your DMP provider. This is vital to make sure that the payments you are asked to make are affordable for yourself and fair to your creditors.
  • You will have been told what to do if you are not happy with the service you receive and how, and who you can complain too. You should refer such complaints to the provider (us) first to give them a chance to put things right.  They should tell you clearly how to do this. If you are still not happy with the outcome, you can complain to the Financial Ombudsman Service( which is an independent service who will look into your complaint and can award you compensation if they decide in your favour. You can be repaid any fees charged and may be awarded compensation by these schemes.

Do you need help?

Specialist advisors are available who can advise you on the most appropiate solution to bring you relief from debt

Marek is now debt free and understands the importance of responsible borrowing and how to keep his finances under control.
Ben and Laura
As often happens, costs spiralled and Ben and Laura ended up with problem debts
Debts totaling £5,972.81 were successfully written off by three creditors
The Debt Advisor were able to quickly assess his situation and created a bespoke Debt Management Plan

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There is an alternative free-to-consumer debt services from the Money Helper.

The Debt Advisor Accreditations

There are alternative free-to-consumer debt services from the Money Helper.

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The Debt Advisor has a long and rich history of helping people and companies get past their debt problems. We welcome people to get acquainted with our company, history, team and to listen to the stories from the people we have helped.

Alternative free-to-consumer debt services are available from the Money Helper website.

Customer Support

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Friday: 9:00 am – 3:30 pm

Company Registration: 06248441 | The Debt Advisor Limited is Authorised and regulated by the Financial Conduct Authority Reg No: 659920.

All debt solutions should be very carefully considered. Please note, if you are struggling with debt issues and need advice on your options, we’ll take a look at your financial situation and explain the available options. If it is appropriate to refer you to one of our trusted providers for a solution, we may get a fee for introducing you, or for the preparatory work we complete. Fees are payable if ongoing services are provided.

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