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Debt Management and Compliance Manager

Job Title: Debt Management/Compliance Manager
Base: Head Office:   Old Trafford, Greater Manchester.
Reporting to: Managing Director.
Job Purpose and Responsibilities: Managing the Debt Management Team as well as responsibility for compliance and quality assurance.
Experience, Skills, Knowledge
  • Experience of managing teams either as team leader or manager in the debt management industry.
  • In depth knowledge of FCA expectations and interpretation of treating customers fairly
  • Monitoring the productivity and compliance of the debt management team
  • Experience of designing and conducting quality assurance monitoring
  • Good communication skills are essential.
  • Enthusiastic about working towards helping clients get debt free.
  • Excellent written English and ICT skills.
  • Excellent planning and organizational skills.
  • Ability to work to tight deadlines and on own initiative.
  • Ability to train staff.
Key Relationships:
  • Managing Director.
  • Other Managers.
  • All staff.
Hours of Work:
  • 37.5 hours per week
  • Salary dependant on experience
  • Pension.
  • Death in Service.
  • 25 days holiday plus bank holidays.

To apply for this role, please email a copy of your CV to Alternatively, you can post it to:

The Debt Advisor

Trafford House

Chester Road

Old Trafford

M32 0RS