By registering or asking us to call you back, you consent to the collection, use and transfer of your information under the terms of this policy.
Any personal information you provide to us will be treated in accordance with the Data Protection Act 1998.
Information that we collect from you
When you visit, register or access services on the websites you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our websites as well as information about you from messages you post to the websites and e-mails or letters you send to us.
Use of your information
Your information will enable us to provide you with access to all parts of our websites and to supply the services and advice you require. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business and where necessary refer you to the most appropriate financial solution.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the websites or our services. Further, where you have consented, we might also use your information to let you know about other products and services we offer as well as those of carefully selected third parties which may be of interest to you or where they may offer services or solutions to improve your financial situation . If you change your mind about being contacted in the future, please let us know.
Informing you about products and services
By providing us with your contact details, you consent to being contacted by mail, telephone, fax, email, and SMS/MMS to let you know about any services offered by ourselves or carefully selected business partners or other third parties, which may be of interest to you. You can of course withdraw this consent at any time by contacting us to let us know.
We will not contact you, or pass your information to our business partners or 3rd parties; unless you have indicated your agreement that we may do so (you have ticked our privacy statement box). Where we are making arrangements on your behalf we may need to pass your information to third parties to conclude those arrangements. For example, to we may refer you to a finance brokers if it appears that debt consolidation could form part of the solution to your debt issues.
Disclosure of your information
The information you provide to us will be held on our systems and may be accessed by or given to our staff for the purposes set out in this policy or for other purposes approved by you. We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Unsubscribing from our mailing lists
If you have shared your information with us including postal address, email address or home and mobile numbers and do not wish to receive communications and updates please notify us by email to email@example.com and we will remove you from our marketing list immediately.
Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law permits.
We will take all reasonable steps to protect your personal information but cannot guarantee the security of any data you provide online. By using our websites and not advising us to the contrary, you agree to our using data in the way set out above and to accept the inherent security risks of providing information online without holding us responsible for any breach of security unless due to our negligence or wilful default.
Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge an administration fee (currently £10) to meet our costs in providing you with details of the information we hold about you.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to The Compliance Manager, The Debt Advisor, Trafford House, Chester Road, Manchester, M32 0RS or email us at firstname.lastname@example.org
Company Registration: 06248441 | Data Protection: Z9973946 | The Debt Advisor Limited is regulated and authorised by the Financial Conduct Authority Reg No: 659920